Privacy Policy

Introduction

Verdis Partners is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our immigration services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

For questions or concerns about this policy or our data practices, please contact us at [email protected].

Information We Collect

Personal Data You Provide

We collect personal information that you voluntarily provide to us when you express interest in obtaining information about us or our services, participate in activities on our website, or otherwise contact us. The personal information we collect may include:

• Name and contact information (email address, phone number, mailing address)
• Immigration application data (nationality, passport details, employment information, educational background)
• Communication records (messages sent through our contact forms or email correspondence)
• Payment information (processed through secure third-party payment processors)

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, we collect information about individual web pages you view, what websites or search terms referred you to our site, and how you interact with the site. This automatically collected information may include:

• Log and usage data (IP address, browser type, pages visited, time and date of visits)
• Device information (hardware model, operating system, unique device identifiers)
• Location data (approximate location derived from IP address)

How We Use Your Information

We use personal information collected via our website and services for a variety of business purposes:

• To provide and manage our immigration services, including processing your residence applications
• To communicate with you regarding your application, respond to inquiries, and provide updates
• To coordinate with government agencies, translators, and other third parties necessary for application processing
• To improve our website and services based on usage patterns and feedback
• To send administrative information, such as changes to our terms or policies
• To protect our services, including detecting and preventing fraud or security threats
• To comply with legal obligations and respond to legal requests

The legal bases for processing your personal data include: performance of a contract (immigration services), legitimate interests (improving services, security), legal compliance (immigration regulations), and your consent (marketing communications).

Disclosure of Your Information

We may share information we have collected about you in certain situations:

Third-Party Service Providers

We share your information with third parties that perform services for us or on your behalf, including professional translators, document authentication services, payment processors, and IT service providers. These service providers are contractually obligated to use your personal information only as necessary to provide services to us.

Government Agencies

As part of immigration application processing, we submit your information to Taiwan immigration authorities and related government agencies. This disclosure is necessary for the provision of our services and is conducted in accordance with immigration regulations.

Legal Requirements

We may disclose your information where required by law, regulation, or legal process, or to protect the rights, property, or safety of Verdis Partners, our clients, or others.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. These measures include:

• Encryption of sensitive data in transit and at rest
• Secure storage systems with restricted access controls
• Regular security audits and vulnerability assessments
• Employee training on data protection and confidentiality
• Secure backup procedures for critical client data

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but commit to using industry-standard protective measures.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law. Specifically:

• Application documents: retained for seven years following case completion to comply with professional record-keeping requirements
• Communication records: retained for five years for quality assurance and dispute resolution
• Website analytics: aggregated and anonymized after 24 months
• Marketing communications: retained until you opt out or withdraw consent

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

For detailed information about our cookie usage and how to manage your preferences, please see our Cookie Policy.

Your Privacy Rights

Under Taiwan's Personal Data Protection Act and applicable regulations, you have the following rights regarding your personal information:

• Right to Access: Request copies of your personal data we hold
• Right to Rectification: Request correction of inaccurate or incomplete personal data
• Right to Erasure: Request deletion of your personal data under certain circumstances
• Right to Restrict Processing: Request limitation on how we process your data
• Right to Data Portability: Request transfer of your data to another service provider
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent for processing based on consent at any time

To exercise these rights, please contact us at [email protected]. We will respond to your request within 30 days.

Third-Party Websites

Our website may contain links to third-party websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such information.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Changes are effective when posted on this page. We encourage you to review this Privacy Policy periodically for any changes.

Contact Information

If you have questions or comments about this Privacy Policy or our data practices, please contact us: